The CCTV Operator course opens up opportunities to work in CCTV control rooms within businesses, shopping malls, airports, and local councils. Earn up to £3,500 per month when working full-time.
Virtual: Attend two days of classes online and then sit the exam physically at a centre near you.
In-class: Join the course and the exam physically at a center near you.
Unlimited exam retakes till you Pass
Get your exam results the same day
Full refund if you don’t pass. Terms apply
95% pass rate
Want to start a career in surveillance and public safety? The CCTV Operator Training Course (Public Space Surveillance) is your gateway into a fast-growing field — and your first step toward getting an SIA CCTV Licence.
This is a 3-day course designed to give you the knowledge and skills to pass your exam and work legally as a qualified CCTV Operator.
Over the course of three days, you’ll cover everything from CCTV regulations and incident recording to operating equipment in control rooms and understanding the law around public space surveillance.
Qualified CCTV Operators are employed across a range of sectors, including:
Local councils
Retail centres and high streets
Airports and transport hubs
Business parks and corporate offices
Events and festivals
Private security firms
Working full-time as a CCTV Operator, salaries can range from £1,800 to £5,000 per month, depending on the role, sector, and shift pattern. Many operators work nights and weekends, which often pays more.
What qualifications do I need?
You need to complete an SIA CCTV Operator Training Course and pass the exam to apply for a licence.
How long is the course?
The course runs for 3 days in total.
Can I take the course online?
Yes — we offer a blended learning option.
Join the first two days online, then attend in person for the final exam day. You’ll need a laptop or PC to join the online sessions.
How much does the licence cost?
The SIA CCTV Licence currently costs £184 (set by the Security Industry Authority).
With rising demand for surveillance professionals across the UK, there’s never been a better time to get licensed.
There are around 4 to 6 million CCTV cameras in the UK — and over 11,000 in the London Underground alone. Every one of them needs trained operators behind the scenes.
CCTV Operator (Retail, Local Council, Corporate)
Mobile CCTV Operator
Control Room Operative
Camera Enforcement Officer
Event Surveillance Staff
Traffic Monitoring Operative
…and more.
Ready to get started?
Book your course today and join thousands of professionals already working in this essential field.
The CCTV Operator Training Course is approved by the Security Industry Authority (SIA) and is designed to give you a complete understanding of your role as a licensed CCTV professional.
You’ll learn how to monitor public spaces legally, handle incidents responsibly, and operate CCTV equipment confidently — all while maintaining professionalism and compliance with the law.
The course blends theory and hands-on practice, including:
The legal responsibilities of a CCTV Operator
Data protection and privacy laws
CCTV codes of practice
Using CCTV equipment and control room procedures
Recording and reporting incidents
Emergency procedures and working with the police
This is a 3-day course split into the following three units:
Gain a broad understanding of the security sector, legal standards, communication, and emergency response.
Learn the specific duties of CCTV professionals, including monitoring, recording, evidence handling, and ethics.
Hands-on training with real equipment, focusing on operating CCTV systems, observing incidents, and reacting in real-time.
By the end of the course, you’ll have the skills, knowledge, and confidence to operate in a control room and apply for your SIA CCTV Operator Licence.
What might seem like a routine or static job is actually one of the most dynamic and high-pressure roles in the security industry.
With the rising threats of crime and terrorism both globally and locally, CCTV surveillance has become a critical toolin protecting public spaces. As a result, there’s growing demand for trained and licensed CCTV Operators across almost every industry.
From housing complexes and shopping centres to schools, hospitals, airports, and council-run buildings, CCTV systems are now the norm — and essential.
Whether you’re just starting out in security or looking to build on existing experience, a career in CCTV offers real progression and long-term stability.
The main responsibility of a CCTV Operator is to help keep people safe by monitoring video feeds, identifying suspicious activity, and responding appropriately.
Here’s what the job typically involves:
Monitoring multiple live camera feeds
Reporting and recording incidents
Communicating with emergency services when needed
Tracking suspicious individuals or behaviour
Logging footage for evidence in legal investigations
Protecting personal data and ensuring compliance with GDPR and security regulations
To do this job well, you’ll need:
Sharp observation and attention to detail
Strong communication skills (especially under pressure)
The ability to multitask and monitor several locations at once
Confidence working alone and making decisions quickly
A good understanding of behaviour, body language, and crowd movement
High standards of professionalism and confidentiality
You must also act with integrity, accuracy, and discretion at all times — especially when handling sensitive footage or responding to serious incidents.
CCTV isn’t just a job — it’s a career path. You could progress into:
Control Room Supervisor
Security Manager
Surveillance Analyst
Counter-Terror Strategy Roles
Or move into broader security management roles
If you want to work as a CCTV Operator, Door Supervisor, or Security Guard, you’ll need an SIA Licence.
To get your licence:
Complete the relevant SIA-accredited training course
Pass the required exams
Apply for your licence through the SIA website
Once approved, you’ll be legally allowed to work in the private security sector
Need help choosing the right course or getting licensed?
We’re here to guide you — just get in touch.
Did you know the UK is estimated to have 4 to 6 million CCTV cameras? That’s about one camera for every 13 people — making the UK one of the most heavily monitored countries in the world.
While many of these cameras are only reviewed after incidents occur, CCTV Operators play a crucial role in real-time monitoring — especially in settings like shops, hospitals, offices, and transport hubs. Their job is to spot and report suspicious or criminal activity as it happens, helping to keep people and property safe.
If you’re interested in public safety but prefer an indoor, focused, high-responsibility role, working as a CCTV Operator could be a perfect fit.
Let’s bust a myth: this is not a sit-back-and-relax kind of job. You may be responsible for monitoring 10 to 15 camera feeds at once, keeping your attention sharp and ready to act. It’s about skill, observation, and sound judgement.
You’ll work closely with security teams on the ground, giving them instructions from the control room, reporting threats, and in some cases, even liaising with the police or giving evidence in court.
Your responsibilities may include:
Operating surveillance equipment professionally and legally
Monitoring for criminal or suspicious behaviour
Logging incidents clearly and securely
Providing real-time updates to on-site teams
Ensuring your actions meet all data protection and privacy laws
🛑 Important: You must only zoom in on individuals when there’s a valid reason — not for curiosity or personal interest. During training, you’ll learn exactly when and how to act within the law.
Work indoors in a tech-focused, secure setting
Opportunities to move into supervisor, manager, or control room leadership roles
Ideal for anyone looking to build a career in public safety or corporate security
You don’t need prior experience as a Door Supervisor or Security Guard (although it helps). Many people start their security career directly as a CCTV Operator.
To apply, you must meet the following criteria:
Be 18 or older
Have proof of your right to work in the UK
Pass a criminal background check
Pass a mental health assessment (this is a standard part of the SIA process)
Ready to take the first step?
Explore our CCTV training courses and start your journey into a high-demand, high-impact role.
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